 |
| Return to NAHC homepage. |
|
Session Details - Human Resources
|
Education Sessions |
 |
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Course Schedules |
|
|
|
|
|
|
|
|
|
|
108. Human Resources
The TREATment of Choice: HUMOR
This fun-filled program will "stress" the skills needed to survive today's high stress home care environment. Therapeutic use of humor to keep us well while helping others "get well" will be demonstrated. This program is nothing to laugh about, it is a TREATment you can't afford to miss!
Objectives:
- Examine the significance of the Holms-Rhae Social Readjustment Ratings on illness.
- Identify at least two physical and psychological benefits that can be derived by using or receiving humor.
- Discuss the current use of humor and its perceived effect on self and others.
Faculty: Larry Brennan, BSN, MS, RN, Administrative Supervisor, Community-General Hospital of Greater Syracuse, Syracuse, NY; Rosa Cunha, BSN, RN, Performance Improvement Manager, Englewood Hospital & Medical Center, Homecare Service, Englewood, NJ
Course Level: Novice–Advanced; 1.8 nursing CEs (MNA Approval Pending); 1.0 CPEs (NASBA/SKA)
208. Human Resources
Challenges of Recruitment & Retention
Alacare will present its case study for a clear, leadership strategy they have implemented to increase the savvy of their managers to recognize these challenges and to meet them head-on. The presenters will introduce participants to specific tools and demonstrate how they can be effectively utilized to meet today's challenges of recruitment, retention, and conflict management and resolution.
Objectives:
- Discuss key issues impacting the home health care and hospice industries.
- Describe the "Awareness Accountability and Action" (AAA) model and how to utilize it in your organization.
- Describe the case study of Alacare Home Health & Hospice's Leadership Develop-ment Strategy to improve recruitment, retention, and conflict resolution.
Faculty: Susan Brouillette, MPH, MBA, CEO, Alacare Home Health & Hospice, Birmingham, AL; Sharon Lovoy, Senior Human Resource Professional Certification, President/Owner, Lovoy's Team Works, Inc., Birmingham, AL
Course Level: Advanced; 1.8 nursing CEs (MNA Approval Pending); 1.0 CPEs (NASBA/SKA)
308. Human Resources
Effectively Using Computers in a Staff Development Program
Providence Home Services has included web-based training in its competency and learning program since 1998. They recognize the learning curve both for the employee and the organization. It's only one tool within a much broader kit that must be based in adult learning principles. Learning styles, domains, motivational factors, and desired outcomes provide useful criteria to match an activity to the tools and materials.
Objectives:
- Identify learning activities that are best suited to computer or web-based training.
- List your agency's criteria for an effective learning management system (LMS).
- Identify criteria to successfully author a web-based training course.
Faculty: Nancy Bensen, RN, MSN, CDE, Education Manager, Providence Home Services, Portland, OR; Mary Ellen Warren, LCSW, Quality Manager, Providence Home Services, Portland, OR
Course Level: Intermediate; 1.8 nursing CEs (MNA Approval Pending); 1.0 CPEs (NASBA/SKA)
403. Human Resources
Improving Education Outcomes Enhances Quality
This session will discuss principles of clinical education paramount for home health professionals. Application of cognitive mapping will provide the framework to adapt agency education processes to consider visual, tactile, and technologic methodologies. Innovative agency examples will exemplify these critical elements of successful education programs.
Objectives:
- Identify principles of clinical education for enhanced skill attainment.
- Identify critical success elements of staff education and training.
- Discuss one agency's application of innovative strategies to achieve success.
Faculty: Patricia Tulloch, RN, BSN, MSN, Senior Consultant, RBC Limited, Staatsburg, NY; Orael Keenan, RN, MSN, CEO, Visiting Nurse Association of Long Island, Garden City, NY
Course Level: Intermediate; 1.8 nursing CEs (MNA Approval Pending); 1.0 CPEs (NASBA/SKA)
408. Human Resources
Managing the Education of Your Workforce to Create "Knowledge Workers"
This session discusses the importance of tracking the educational components, both software and soft skills, within your home care organization. Learn new strategies to help move your employees from workers with knowledge to "knowledge workers."
Objectives:
- Discuss how a blended learning approach and assessment can increase employee satisfaction and productivity.
- Demonstrate how a training assessment program is implemented and measured.
- Identify direct and indirect impact of training assessment and develop sample learning continuum curriculum.
Faculty: Erick Allen, Corporate Education Manager, CareCentric, Atlanta, GA
Course Level: Novice-Intermediate; 1.8 nursing CEs (MNA Approval Pending); 1.0 CPEs (NASBA/SKA)
508. Human Resources
Caring for Your Employees from the Inside Out
This presentation assists participants to more clearly identify key, passionate, non-clinical talents utilized in the process of caring for self and others. It also provides numerous strategies for providing excellent service gathered from healthcare organizations across the country, including resources currently being gathered for a fourth book on elder caring.
Objectives:
- Describe common themes from interviews with more than 60 healthcare administrators regarding the care of employees and the promotion of employee self-care.
- Complete and be able to administer to employees a non-clinical talent inventory.
- Choose from 50 strategies to care for employees as they apply to five normal processes of caring.
Faculty: James Henry, MDIV, Positive Strategies Unlimited, Puyallup, WA; Linda Henry, BS, Positive Strategies Unlimited, Puyallup, WA
Course Level: Intermediate; 1.8 nursing CEs (MNA Approval Pending); 1.0 CPEs (NASBA/SKA)
608. Human Resources
Mentoring Cutting Edge Teams to Help Recruit and Retain the Best
In this session, you will learn how to develop cutting edge teams by identifying what motivates and encourages veterans, boomers, and generation Xers and Yers who now work side by side. The staff of any agency is the best walking billboard for your business. This program will review the basic functions that a healthy growing organization must possess: trust, commitment, accountability, and attention to results.
Objectives:
- Identify cutting edge techniques to recruit and retain veterans, boomers, generation Xers and Yers.
- Identify five dysfunctions of a team.
- Describe five basic functions of a healthy growing team.
Faculty: Marcylle Combs, RN, BS, CHCE, President, Foundation Management Services, Inc., Denton, TX; Brenda Beggs, RN, CHCE, HCS-D, Vice President Clinical Operations, Foundation Management Services, Denton, TX; Michelle Livesay, Foundation Management Services, Inc., Denton, TX
Course Level: Advanced; 1.8 nursing CEs (MNA Approval Pending); 1.0 CPEs (NASBA/SKA)
|
